Opening a Utility Account Using E-Devlet in Turkey

A Step-by-Step Guide For Opening a Utility Account Using E-Devlet


In the digital age, governments around the world are increasingly embracing online platforms to streamline administrative processes and provide citizens with convenient access to essential services. Turkey is no exception, and one remarkable initiative is the E-Devlet system. E-Devlet, or E-Government in English, allows Turkish citizens to access a wide range of government services online. In this guide, we will walk you through the process of opening a utility account using E-Devlet in Turkey.


Step 1: Obtain an E-Devlet Password To access the E-Devlet system, you need a unique password. You can obtain this password by visiting the nearest PTT (Posta ve Telgraf Teşkilatı) branch or the E-Devlet website. Follow the necessary procedures and provide the required identification documents to receive your password.

Step 2: Access the E-Devlet System Once you have your E-Devlet password, visit the official E-Devlet portal at Log in using your password and national identification number.

Step 3: Navigate to the Utilities Section Inside the E-Devlet system, navigate to the utilities section, where you can find various government services related to utilities and public services.

Step 4: Select the Relevant Utility Service Identify the utility service you want to open an account for, such as electricity, water, or natural gas. Click on the respective service to proceed with the application.

Step 5: Provide Necessary Information The system will prompt you to fill in the required information for the utility account. This may include personal details, your address, and any other relevant information. Ensure that you have all necessary documents on hand to complete this step.

Step 6: Verification Process After submitting your information, the system may initiate a verification process. This could involve cross-referencing your details with existing government records to ensure accuracy. Be patient during this step, as it is crucial for the security of your information.

Step 7: Confirmation and Payment Once your application is verified, you will receive a confirmation. Some utility services may require payment at this stage. Follow the instructions provided to make the necessary payments securely through the E-Devlet system.

Step 8: Check Your Account Status After completing the application process, you can check the status of your utility account through the E-Devlet system. This allows you to monitor updates, view bills, and manage your account conveniently.


Conclusion: Opening a utility account using E-Devlet in Turkey is a straightforward and convenient process. By leveraging the power of digital platforms, the Turkish government has made it easier for citizens to access essential services from the comfort of their homes. Embrace the convenience of E-Devlet and enjoy a hassle-free experience in managing your utility accounts.

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